Wizard101 Europe
Transition Details
Hello European Wizards!
The time has come. Starting this week, KingsIsle will begin opening the registration process for completing the transition of Gameforge EU accounts. During the registration process, Gameforge Wizard101 EU players will be able to use their personal transition code to complete registration on the official KingsIsle transition registration page.
IMPORTANT NOTE: Due to a technical glitch, some previous personal transition codes you have received are invalid! Only the transition codes you get by visiting the website or which you have received by email from April 13 and afterward are valid and functional.
We’re extremely excited to welcome you into our KingsIsle family and want to make sure you have the smoothest transition possible.
How Can I Transition my Gameforge data over to KingsIsle?
In April, you should’ve received multiple emails from Gameforge with a transition code. This transition code is your golden ticket to accessing your Gameforge characters, items, and progress on the new KingsIsle Wizard101 European servers. Each transition code is unique to your specific account and only redeemable on the KingsIsle Wizard101 European servers.
Transition Steps
Please follow the steps below to begin the process of transitioning your Gameforge account data to the KingsIsle Wizard101 European servers.
Step 1: Log in to the email address connected to your Gameforge Wizard101 account and locate one of the emails from Gameforge containing your transition code.
Step 2: Navigate to the Wizard101 Europe Transition Registration page here. Once there, fill out the form, enter your transition code, and complete your registration as directed.
Step 3: Download the Wizard101 Europe launcher here.
Step 4: Open the launcher and log in using your newly registered username to play!
Transition Rewards
No welcome to the Spiral is complete without magical gifts!
Gameforge players: Redeeming your transition code when registration opens will earn you:
- A Free 2-Week Membership to the Wizard101 European servers
- New Wings of Kings Mount
- New Dragon of Kings Pet
Not coming from Gameforge? Registering any new account on the Wizard101 European servers within 60 days of launch will earn you:
- New Dragon of Kings Pet
Rewards will automatically be applied to qualified accounts after launch.
FAQ
Note: this FAQ will be updated with more questions and answers as we progress through the transition process.
Servers and Your Account
- Follow instructions in the transition emails you received from Gameforge. Keep the code you receive from those emails.
- Keep your code! We cannot replace it.
- Registration to complete the account transition process opened on May 16, 2022 and will remain open for at least six months from that date.
- Keep your code! We cannot replace it.
- NA server login information is kept separate from EU login information. Logging into an EU game client will only gain you access to your EU account.
- Pro Tip: We recommend, whenever making a new account, do NOT name it exactly what you currently have in place. This will help you keep track of your unique account(s).
-
No. KingsIsle will be setting up new servers to transition Gameforge
data and accounts. You will not be able to move an account to a
disparate server; meaning a French account with Gameforge can only be
transitioned to the new French KingsIsle server.
- Can I pay to transfer characters to a new server? No, we cannot currently move account data to a disparate server.
- I already have characters on a NA account. Can I merge them with my EU account? No, we cannot currently move account data to a disparate server.
- Yes! All account and game data, including character names, levels, items, etc, will remain the same on the new servers.
- KingsIsle will be supporting major Credit Cards and PayPal in USD at the initial transition period.
- Development is underway to support PaySafeCard, Sofort and other local payment methods. They will be activated some time post-transition.
Transition Code and Support
- IMPORTANT: Codes received before April 13 are invalid. Your new code was sent after this date and is the one you should use to register your account.
- Step 1: Log in to the email address connected to your Gameforge Wizard101 account and locate the Gameforge email containing your transition code.
- Step 2: Navigate to here. Once there, fill out the form, enter your transition code, and complete your registration as directed.
- Step 3: Download the Wizard101 EU launcher here.
- Step 4: Open the launcher and log in to your new registered account to play!
- The application of the transfer code will be available for at least six months from the beginning of the transition process.
- Keep your code!
-
Check your email you used to register your Gameforge game account,
including spam, junk, and other folders for the code email.
- If you are unable to locate the email, please contact support@kingsisle.com.
- Keep your code! We cannot replace it.
- No, your code will only be redeemable on the KingsIsle Wizard101 EU servers.
- Keep your code! We cannot replace it.
- No, Parent Accounts and Child Accounts will be treated as separate accounts with their own transition codes.
- Once the separate accounts are created & transitioned, you will then have the ability to link them into a family group.
Support
- Please review this FAQ in its entirety as an answer may be here for your need.
- Ensure you registered an account and downloaded the client on the same language.
- If you still need assistance, please contact our support team at support@kingsisle.com.
- Once the transition occurs and you’ve completed it using your personal code, contact support@kingsisle.com.
- Keep your code! We cannot replace it. Gameforge will provide a code lookup option on their website during the transition period.
- You may have downloaded the wrong client. Please ensure you’re on your language’s website page before downloading the client matching your account registration.
- Accounts will not work across languages!
Community
Thank you for your patience as we ring in a new era of Wizard101 Europe. We can’t wait to see so many new faces in the Spiral!